Dum Dum, West Bengal · AI Call Tracking & Call Analytics
AI Call Tracking Company in Dum Dum
Know which ad, keyword or campaign made the phone ring, and what was said on every call.
Starting from ₹19,999 · Serving Dum Dum since 2017
AI Call Tracking & Call Analytics in Dum Dum includes
- Campaign call tracking
- AI call transcription & summaries
- Lead scoring & CRM sync
- Missed-call recovery
- Sales-call QA & coaching reports
- Call-centre & hospital / school helpline analytics
Best AI Call Tracking Company in Dum Dum, West Bengal
If you are searching for the best AI Call Tracking Company in Dum Dum, West Bengal, you are in the right place. Since 2017, Soft Solution Point has helped hundreds of Indian SMEs, institutions and startups grow with AI Call Tracking & Call Analytics. Our remote-first process means a client in Dum Dum gets the same team, tools and attention as a client sitting in our Delhi office.
Most Indian businesses still close deals on the phone, yet nobody knows which calls came from Google, which from the hoarding and how the team handled them. Our AI call tracker assigns tracking numbers per campaign, records and transcribes every call in Hindi and English, scores lead intent, flags missed calls and rude or weak responses, and pushes everything into your CRM and dashboards.
Why businesses in Dum Dum choose Soft Solution Point
Most city-level businesses in West Bengal lose customers online because their website is slow, their Google listing is incomplete or their software still runs on spreadsheets. Our AI Call Tracking & Call Analytics for Dum Dum fixes exactly that, with a scope agreed in writing before work starts.
- Dynamic tracking numbers per campaign, keyword, listing and location
- Call recording with AI transcription in Hindi, English and Hinglish
- AI summaries, lead-intent scoring and automatic CRM entry
- Missed-call alerts with instant WhatsApp / SMS callback links
- Sales-call quality scoring: greeting, needs, pricing, closing, follow-up
- Dashboards by agent, campaign, city and hour with Google Ads integration
AI Call Tracking & Call Analytics services we offer in Dum Dum
Industries we serve in Dum Dum
- Interior Designers & Architects
- Real Estate & Builders
- NGOs, Trusts & Government Bodies
- Startups & SaaS Companies
- Schools, Colleges & Coaching Institutes
- Logistics, Transport & Packers
Technologies we use
- Exotel / Knowlarity / Ozonetel
- Twilio
- Speech-to-text (Indian languages)
- Claude / GPT models
- Google Ads & GA4
- Zoho / HubSpot / custom CRM
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Process
How we work with clients in Dum Dum
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01
Free consultation
A 20-minute call or WhatsApp chat to understand your business in Dum Dum, your goals and your budget.
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02
Proposal & quotation
A written scope, fixed price, timeline and payment milestones. No hidden charges.
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03
Design & development
You review real progress every week through shared links, not promises.
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04
Testing & launch
We test on real devices and networks, then go live with Google Search Console, Analytics and Business Profile configured for Dum Dum.
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05
Support & growth
Training, documentation and an optional maintenance plan so your investment keeps working.
Why us
What makes us the right AI Call Tracking Company for Dum Dum
On-time delivery
Written timelines with weekly progress links. We have shipped projects on schedule since 2017.
Transparent pricing
Fixed quotations, GST invoices and no surprise charges. You own every file, account and line of code.
In-house team
Designers, developers, marketers and support under one roof in Delhi, not outsourced freelancers.
Built for results
Every website and campaign is engineered for speed, Google rankings and enquiries, not just looks.
Pan-India reach
Clients in every state, served remotely with the same process and attention as in Delhi NCR.
Real support
Call, WhatsApp or email and a human replies. Annual maintenance plans keep your systems healthy.
FAQ
AI Call Tracking & Call Analytics in Dum Dum: common questions
How does AI call tracking work?
Each campaign gets its own virtual number that forwards to your real phone. Every call is logged, recorded and transcribed, and AI tags the source, intent and outcome, so you see cost per lead per channel.
Is call recording legal in India?
Yes, for business lines when callers are informed. We add a short consent announcement and follow TRAI and DPDP data rules.
How much does it cost?
Setup starts at ₹19,999 plus per-number rental and per-minute telephony and AI charges, typically ₹2 to ₹5 per minute.
Do you provide AI Call Tracking & Call Analytics in Dum Dum?
Yes. Soft Solution Point provides AI Call Tracking & Call Analytics to businesses in Dum Dum and across West Bengal. Consultation, design reviews and support happen over video calls and WhatsApp, and we visit clients in major cities when a project needs it.
How do I get started from Dum Dum?
Call or WhatsApp +91 96167 31159, or fill the enquiry form on this page. You will receive a free consultation and a written quotation within one working day.
Why choose a Delhi-based AI Call Tracking Company for a business in Dum Dum?
You get a full in-house team of designers, developers and marketers, 9+ years of delivery experience and metro-level quality, usually at a lower cost than a local agency in West Bengal, with the same responsiveness thanks to our remote-first process.